TERMS OF SERVICE
Desire Principles platform (desireprinciples.com)
1. GENERAL PROVISIONS
1.1 These Terms of Service (hereinafter “Terms”) govern the rights and obligations between the company:
Korelo s.r.o.
Company ID (IÄ): 11944382
Registered office: NovĂŠ sady 988/2, 602 00 Brno, Czech Republic
Email: info@desireprinciples.com
(hereinafter “Seller”)
and any person who enters into a purchase agreement through the Seller’s website (hereinafter “Buyer”).
1.2 If the Buyer is a natural person not acting within the scope of their business activity, they are considered a consumer. If the Buyer acts within the scope of their business activity or as a legal entity, they are considered a business customer.
1.3 Consumer protection provisions of these Terms apply exclusively to consumers unless expressly stated otherwise.
2. PRODUCTS AND THEIR NATURE
2.1 The Seller provides the following types of products:
a) Digital products
⢠digital publications (e-books, guides)
⢠online courses
⢠webinar recordings
⢠supplementary digital materials
Digital products are provided in PDF, HTML format, or through the user account.
b) Online events
⢠live online webinars
⢠interactive online seminars
2.2 The Seller’s products do not constitute medical, psychological, therapeutic, or legal services. They are exclusively educational and self-development in nature.
2.3 Results from applying the information and recommendations are individual and cannot be guaranteed.
3. CONCLUSION OF THE CONTRACT
3.1 The presentation of products on the Seller’s website is for informational purposes and does not constitute a binding offer.
3.2 The purchase agreement is concluded at the moment the Seller receives the payment. The Buyer is informed of order acceptance by a confirmation email sent to the email address provided in the order.
3.3 By submitting an order, the Buyer confirms that they:
⢠have read and understood these Terms,
⢠understand the nature of the product being ordered,
⢠agree to these Terms.
4. PRICE AND PAYMENT
4.1 The price of the product is displayed alongside the specific offer and includes VAT unless expressly stated otherwise. All prices are listed in EUR.
4.2 The Seller is a VAT-registered entity.
4.3 Payment is made electronically via Stripe (credit/debit card). No other payment methods are available.
4.4 The correct application of VAT, including the reverse charge mechanism for foreign business customers, is handled automatically through our billing system.
5. DELIVERY AND AVAILABILITY OF DIGITAL CONTENT
5.1 Digital content is made available without undue delay after payment by:
⢠granting access through the user account, or
⢠sending a download link.
5.2 Digital publications (e-books) can be downloaded, and the Buyer receives unlimited-time access to them.
5.3 Access to the user account is guaranteed for a minimum of 12 months from the date of purchase. After this period, the account is not automatically terminated.
5.4 The Seller reserves the right to update the content or modify the technical form of delivery without diminishing the value of the purchased product.
6. RIGHT OF WITHDRAWAL
Digital products
6.1 In accordance with Section 1837(l) of the Czech Civil Code and Article 16(m) of EU Directive 2011/83/EU, the consumer does not have the right to withdraw from the contract if:
⢠the digital content was made available immediately after payment,
⢠the consumer expressly consented to this arrangement, and
⢠the consumer was informed in advance of the loss of the right of withdrawal.
6.2 This consent is granted at the time of placing the order.
Events with a specific date
6.3 In accordance with Section 1837(j) of the Czech Civil Code and Article 16(l) of EU Directive 2011/83/EU, the consumer cannot withdraw from a contract for participation in an event held on a specific date with limited capacity.
6.4 In the event of the Buyer’s non-attendance at an online or in-person event, there is no entitlement to a refund or an alternative date unless expressly stated otherwise.
6.5 The Seller reserves the right to change the date or cancel an event for serious organizational or operational reasons. In such a case, the Buyer will be offered an alternative date or a full refund.
Business customers
6.6 Buyers acting within the scope of their business activity do not have the right to withdraw from the contract unless otherwise provided by law or individual agreement.
7. USER ACCOUNT
7.1 Login credentials are non-transferable and intended exclusively for the personal use of the Buyer.
7.2 The Seller is entitled to restrict or block access in the event of:
⢠violation of these Terms,
⢠unauthorized sharing of content,
⢠misuse of the user account.
8. LIABILITY AND COMPLAINTS
8.1 The Seller warrants that the digital content is technically functional and corresponds to its description.
8.2 The following are not considered defects:
⢠subjective dissatisfaction with the content,
⢠differing expectations regarding results.
8.3 Complaints regarding technical defects may be submitted by email to the Seller without undue delay after discovering the defect.
8.4 Complaints will be resolved within 30 days at the latest.
8.5 The Seller is not liable for any damage arising from the use of information contained in the products, except where such liability cannot be excluded under applicable law.
8.6 If the Buyer is a consumer, they have the right to remedies for defective performance under applicable consumer protection laws, including the right to have the defect remedied, a proportionate price reduction, or withdrawal from the contract if the defect is material.
9. COPYRIGHT
9.1 All content is protected by copyright.
9.2 The Buyer receives a non-exclusive, unlimited-time, and non-transferable license for personal use of the content.
9.3 Any further distribution, copying, or making available to third parties without the Seller’s consent is prohibited.
10. TESTIMONIALS
10.1 Testimonials displayed on the Seller’s website are authentic and represent the subjective experiences of individual clients.
10.2 Testimonials do not guarantee any specific results. Full names of clients are not disclosed for privacy reasons.
11. PERSONAL DATA PROTECTION
11.1 The processing of personal data is governed by a separate document, the Privacy Policy, available on the Seller’s website.
12. DISPUTE RESOLUTION
12.1 If the Buyer is a consumer, they have the right to out-of-court resolution of consumer disputes.
12.2 The body responsible for out-of-court consumer dispute resolution is the Czech Trade Inspection Authority (ÄeskĂĄ obchodnĂ inspekce), Ĺ tÄpĂĄnskĂĄ 567/15, 120 00 Prague 2, Czech Republic. Website: adr.coi.cz
12.3 For consumers in other EU member states, the European Commission’s Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr
13. FINAL PROVISIONS
13.1 Legal relations are governed by the laws of the Czech Republic.
13.2 These Terms of Service are effective as of January 1, 2026.